I receive a notification saying I need to verify my account. How do I do this?
Please, open your verification email and click the link to verify your account.
What is the difference between a guaranteed prize and a sweepstakes?
Guaranteed prizes require more points, but they are a sure thing. If you redeem for a guaranteed prize you will automatically be sent the gift card two weeks from the time of redemption.
A sweepstakes is an entry into a lottery drawing. The more points you earn, the more you can redeem and the greater your chances of possibly winning.
Why am I getting a message saying I don't have enough points?
Unfortunately, this means you do not have enough points to redeem for the prize you want. There sometimes can be a 24-48 hour delay between when you earn points to when they are posted to your account.